You can be confident in the service and parts support you’ll receive for your LTC aerial, and older LTI models too. That was one of the first things we tackled after our acquisition by Smeal Fire Apparatus Co. Because we know how important it is for our customers to know they have excellent service and parts support for the long life of their aerial. And, well, let’s be straight-up, we knew it needed our attention.
Today, service and parts support for your aerials are available through our North American dealer network. They provide service with trained technicians, technical expertise, parts support, and often mobile service, for LTC aerials and your existing LTI aerial apparatus. And, each is backed by factory technical advisors with years — often decades — of experience in building and diagnosing LTC aerials.
You can also count on us to maintain a large stock of replacements parts, and rely on our ability to source parts for aerials that have been in your fleet for years. Same day shipment of parts are available for orders placed before 1:00 p.m.
Customer Service: 1.800.867.6478
Kenneth Lund, Customer Product Support: 717.801.0543 / firstname.lastname@example.org
Dale Boyce, Parts: 717.801.0511 / email@example.com